Shipping policy
At Heavy on the Herbs, we’re dedicated to delivering your herbal products quickly, safely, and affordably. Please review our shipping policy below to ensure a smooth and seamless experience.
Processing Time
- Orders are processed within 1–5 business days (Monday–Friday, excluding holidays).
- Once your order is processed, you’ll receive a confirmation email with tracking information
quickly, safely, and affordably. Please review our shipping policy below to ensure a smooth and seamless experience.
Processing Time
- Orders are processed within 1–5 business days (Monday–Friday, excluding holidays).
- Once your order is processed, you’ll receive a confirmation email with tracking information.
Shipping Methods & Rates
- We offer standard shipping and expedited options at checkout.
- Shipping rates are calculated based on the total weight of your order and your delivery location.
- Free shipping is available for orders over $50 (U.S. only).
Estimated Delivery Times
- Standard Shipping: 3–7 business days.
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Expedited Shipping: 1–3 business days.
Delivery times may vary depending on your location and unforeseen carrier delays.
International Shipping
- We currently ship to select international locations. Delivery times vary by destination, and additional customs fees or import taxes may apply. Please check with your local customs office for more information.
Lost, Damaged, or Delayed Packages
- If your package is delayed or missing, please contact us at [Email/Phone] with your order number.
- For damaged packages, notify us within 7 days of delivery, and we’ll arrange a replacement or refund after verifying the claim.
Shipping Restrictions
- We are unable to ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
Thank you for choosing Heavy on the Herbs—we’re excited to bring natural wellness to your doorstep!